Property building, Bird's-eye View in Tru by Hilton Albany Crossgates Mall
Tru by Hilton

Tru by Hilton Albany Crossgates Mall


Hotel Highlights

Welcome to the Tru by Hilton Albany Crossgates Mall, where comfort meets modern charm! Nestled conveniently on Western Avenue, just a hop and a skip away from Albany’s vibrant city center (5.4mi), this delightful hotel is perfect for anyone looking to explore the Empire State! From just $96 a night, you'll find yourself indulging in a cozy retreat with all the amenities you crave.

Bedroom, Bed in Tru by Hilton Albany Crossgates Mall
Bedroom, Bed in Tru by Hilton Albany Crossgates Mall

Rooms

King Room - Hearing Accessible in Tru by Hilton Albany Crossgates Mall

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1 King Size Bed

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335 sqft

King Room, Accessible

Private Bathroom

Microwave

Flat-screen TV

Refrigerator

1 KING MOBILITY ACCESSIBLE W/BATHTUB, HDTV, FREE WI-FI, BREAKFAST INCLUDED, REFRIGERATOR

Queen Room with Roll In Shower - Mobility Accessible/Non-Smoking in Tru by Hilton Albany Crossgates Mall

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2 Queen Size Beds

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335 sqft

Queen Room, Accessible

Private Bathroom

Microwave

Flat-screen TV

Air conditioning

Accessible Queen Size Bed

Queen Room with Two Queen Beds in Tru by Hilton Albany Crossgates Mall

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2 Queen Size Beds

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335 sqft

Room - 2 Queen

Private Bathroom

Microwave

Flat-screen TV

Air conditioning

2 QUEEN BEDS, HDTV, FREE WI-FI, BREAKFAST INCLUDED, REFRIGERATOR

Discover More

Gear up for a delightful start to your day with the complimentary breakfast, featuring all the fuel you need to conquer Albany’s attractions. After filling up, take a dip in the inviting indoor swimming pool or work up a sweat at the free fitness center! If you’re traveling for business or need a spot for a gathering, our modern business center and meeting facilities are here to cater to all your professional needs. Plus, with 691 glowing reviews, our team is dedicated to ensuring every guest leaves with a smile!

Property Building in Tru by Hilton Albany Crossgates Mall
Lobby or reception, Seating Area in Tru by Hilton Albany Crossgates Mall

Experience the Best

Whether you're enjoying a refreshing drink at the bar after a busy day or taking advantage of the free Wi-Fi to plan your next adventure, Tru by Hilton Albany Crossgates Mall has everything you need to feel at home. Parking? Absolutely free! Non-smoking rooms and wheelchair accessibility make this a family-friendly choice too. Come experience the warmth and hospitality of Albany with us!

Bathroom in Tru by Hilton Albany Crossgates Mall
Bed, Bathroom in Tru by Hilton Albany Crossgates Mall

Plan Your Stay

After you’ve spent the day exploring the wonders of Albany, retreat to the inviting indoor heated pool where you can unwind and refresh. Picture yourself lounging in the water, soaking in the peace and tranquility while sipping on a chilled drink from the bar. It’s the perfect way to relax after an exciting day of sightseeing or shopping at the nearby Crossgates Mall. Is there anything better than some quality pool time? This space is specifically designed to help you leave your worries at the door and embrace leisure at its finest!

Restaurant/places to eat, Supermarket/Shops in Tru by Hilton Albany Crossgates Mall
Dining area, Restaurant/Places to Eat in Tru by Hilton Albany Crossgates Mall

Amenities

Free parking

Indoor swimming pool

Business center

Free wifi

Fitness center

Meeting/Banquet facilities

Air conditioning

Bar

Fitness centre/facilities in Tru by Hilton Albany Crossgates Mall
Fitness centre/facilities, Fitness Center/Facilities in Tru by Hilton Albany Crossgates Mall

Pool

Indoor

Heated

Pool view, Swimming Pool in Tru by Hilton Albany Crossgates Mall
Lobby or reception, Restaurant/Places to Eat in Tru by Hilton Albany Crossgates Mall
Property Building in Tru by Hilton Albany Crossgates Mall
My rating of the staff is unfair to the staff as a while and should only be taken towards the checking in process. The agent was not friendly and was not what I would expect of a Hilton property. She seemed more occupied by her phone then the clients. The rest of the staff was quick and attentive. Having stayed in many Hilton properties I understand that the check in was not to their standards and the agent should receive some additional training on the process. (Forbes trained hotel agent here)

Kenneth

Good location for pretty modern hotel. It was airy and bright. Kids loved the gym and pool table, they have an outdoor basketball court (ball provided) but we didn't have time to use. Breakfast was good with nice variety including cool pancake making machine which my kids loved to use. If you're en route somewhere else or visiting the massive mall next door this place is perfect.

Dominic

Great hotel, easy to find with shops and eateries within a few minutes walk. The hotel had a basket ball hoop and pool table which kept everyone entertained. The room was huge with a microwave, fridge and coffee machine - and it was immaculately clean. A great breakfast in the morning too. The staff were great - super friendly and polite.

Emma

Great variety of breakfast food items, freshly made foods, very clean serving area. Great to see sugar-free syrup for the freshly-made pancakes. I was unaware of the evening reception before I checked in, was found to be a nice break from the norm. Hotel staff were very friendly and accommodating.

Bill

It was very clean and bright The room was dark at night which I need. The bed was comfortable and I liked the bare floor-it felt cleaner than carpeting. The breakfast was good- many choices and sanitary protocols were followed. The room had a fridge and a microwave.

Singer373

My rating of the staff is unfair to the staff as a while and should only be taken towards the checking in process. The agent was not friendly and was not what I would expect of a Hilton property. She seemed more occupied by her phone then the clients. The rest of the staff was quick and attentive. Having stayed in many Hilton properties I understand that the check in was not to their standards and the agent should receive some additional training on the process. (Forbes trained hotel agent here)

Kenneth

Good location for pretty modern hotel. It was airy and bright. Kids loved the gym and pool table, they have an outdoor basketball court (ball provided) but we didn't have time to use. Breakfast was good with nice variety including cool pancake making machine which my kids loved to use. If you're en route somewhere else or visiting the massive mall next door this place is perfect.

Dominic

Great hotel, easy to find with shops and eateries within a few minutes walk. The hotel had a basket ball hoop and pool table which kept everyone entertained. The room was huge with a microwave, fridge and coffee machine - and it was immaculately clean. A great breakfast in the morning too. The staff were great - super friendly and polite.

Emma

Great variety of breakfast food items, freshly made foods, very clean serving area. Great to see sugar-free syrup for the freshly-made pancakes. I was unaware of the evening reception before I checked in, was found to be a nice break from the norm. Hotel staff were very friendly and accommodating.

Bill

It was very clean and bright The room was dark at night which I need. The bed was comfortable and I liked the bare floor-it felt cleaner than carpeting. The breakfast was good- many choices and sanitary protocols were followed. The room had a fridge and a microwave.

Singer373

My rating of the staff is unfair to the staff as a while and should only be taken towards the checking in process. The agent was not friendly and was not what I would expect of a Hilton property. She seemed more occupied by her phone then the clients. The rest of the staff was quick and attentive. Having stayed in many Hilton properties I understand that the check in was not to their standards and the agent should receive some additional training on the process. (Forbes trained hotel agent here)

Kenneth

Good location for pretty modern hotel. It was airy and bright. Kids loved the gym and pool table, they have an outdoor basketball court (ball provided) but we didn't have time to use. Breakfast was good with nice variety including cool pancake making machine which my kids loved to use. If you're en route somewhere else or visiting the massive mall next door this place is perfect.

Dominic

Great hotel, easy to find with shops and eateries within a few minutes walk. The hotel had a basket ball hoop and pool table which kept everyone entertained. The room was huge with a microwave, fridge and coffee machine - and it was immaculately clean. A great breakfast in the morning too. The staff were great - super friendly and polite.

Emma

Great variety of breakfast food items, freshly made foods, very clean serving area. Great to see sugar-free syrup for the freshly-made pancakes. I was unaware of the evening reception before I checked in, was found to be a nice break from the norm. Hotel staff were very friendly and accommodating.

Bill

It was very clean and bright The room was dark at night which I need. The bed was comfortable and I liked the bare floor-it felt cleaner than carpeting. The breakfast was good- many choices and sanitary protocols were followed. The room had a fridge and a microwave.

Singer373

Location

1651 Western Avenue, Albany, 12203, New York, United States

Tru by Hilton Albany Crossgates Mall