Property building in Tru by Hilton Albany Crossgates Mall

Tru by Hilton Albany Crossgates Mall

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Hotel Highlights

Welcome to the Tru by Hilton Albany Crossgates Mall, where comfort meets modern charm! Nestled conveniently on Western Avenue, just a hop and a skip away from Albany’s vibrant city center (5.4mi), this delightful hotel is perfect for anyone looking to explore the Empire State! From just $118 a night, you'll find yourself indulging in a cozy retreat with all the amenities you crave.

Bedroom, Bed in Tru by Hilton Albany Crossgates Mall
Bed in Tru by Hilton Albany Crossgates Mall

Rooms

Queen Room with Two Queen Beds - Hearing Access in Tru by Hilton Albany Crossgates Mall

Show 5 photos

2 Queen Size Beds

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335 sqft

Room - 2 Queen, Accessible

Microwave

Refrigerator

Air conditioning

Free toiletries

Queen Room with Two Queen Beds in Tru by Hilton Albany Crossgates Mall

Show 5 photos

2 Queen Size Beds

/

335 sqft

Room - 2 Queen

Microwave

Refrigerator

Air conditioning

Free toiletries

King Room - Hearing Access in Tru by Hilton Albany Crossgates Mall

Show 4 photos

1 King Size Bed

/

335 sqft

King Room, Accessible

Microwave

Refrigerator

Air conditioning

Free toiletries

Discover More

Gear up for a delightful start to your day with the complimentary breakfast, featuring all the fuel you need to conquer Albany’s attractions. After filling up, take a dip in the inviting indoor swimming pool or work up a sweat at the free fitness center! If you’re traveling for business or need a spot for a gathering, our modern business center and meeting facilities are here to cater to all your professional needs. Plus, with 720 glowing reviews, our team is dedicated to ensuring every guest leaves with a smile!

Property building in Tru by Hilton Albany Crossgates Mall
Property building in Tru by Hilton Albany Crossgates Mall

Experience the Best

Whether you're enjoying a refreshing drink at the bar after a busy day or taking advantage of the free Wi-Fi to plan your next adventure, Tru by Hilton Albany Crossgates Mall has everything you need to feel at home. Parking? Absolutely free! Non-smoking rooms and wheelchair accessibility make this a family-friendly choice too. Come experience the warmth and hospitality of Albany with us!

Bathroom in Tru by Hilton Albany Crossgates Mall
Bedroom, Bed in Tru by Hilton Albany Crossgates Mall

Plan Your Stay

After you’ve spent the day exploring the wonders of Albany, retreat to the inviting indoor heated pool where you can unwind and refresh. Picture yourself lounging in the water, soaking in the peace and tranquility while sipping on a chilled drink from the bar. It’s the perfect way to relax after an exciting day of sightseeing or shopping at the nearby Crossgates Mall. Is there anything better than some quality pool time? This space is specifically designed to help you leave your worries at the door and embrace leisure at its finest!

Restaurant/places to eat in Tru by Hilton Albany Crossgates Mall
Breakfast in Tru by Hilton Albany Crossgates Mall

Amenities

Free parking

Indoor swimming pool

Business center

Free wifi

Fitness center

Meeting/Banquet facilities

Air conditioning

Bar

Fitness centre/facilities in Tru by Hilton Albany Crossgates Mall
Fitness centre/facilities in Tru by Hilton Albany Crossgates Mall

Pool

Indoor

Heated

Dining area in Tru by Hilton Albany Crossgates Mall
Restaurant/places to eat in Tru by Hilton Albany Crossgates Mall
Property building in Tru by Hilton Albany Crossgates Mall
Really liked the room, spacious, clean, comfortable beds and pillows! Loved the way the shampoo, conditioner and soaps and lotions were in the bottles attached to the wall. Nice touch. Breakfast was so wonderful. Plenty of options including plant-based, which is my preference. And two different rooms for breakfast with different options was great! Coffee was hot and delicious. But there was also a selection of teas as well, and that is a nice touch. Staff we encountered were all super friendly. Absolutely loved that the hotel was right next to the mall. We walked to the mall, it was so close.

Jennifer

My rating of the staff is unfair to the staff as a while and should only be taken towards the checking in process. The agent was not friendly and was not what I would expect of a Hilton property. She seemed more occupied by her phone then the clients. The rest of the staff was quick and attentive. Having stayed in many Hilton properties I understand that the check in was not to their standards and the agent should receive some additional training on the process. (Forbes trained hotel agent here)

Kenneth

It is easy to find parking with plenty of spaces in front of the hotel. My wife loves how clean the room is. My kids are super happy with the speed and coverage of the internet. As a family, the location is good and the breakfast was delicious. I hope the management praises the staff well. They are proactive, friendly yet not noisy type.

Marazmizal

Outstanding!!! Staff were very kind and accommodating when I needed to change rooms. It's very quiet, here which is a Blessing! AND, they have it specially decorated for Christmas and Hanukkah! The Staff is International, which is what you want to see in a World-Class Hotel. And they were very kind! Altogether a Lovely experience!!!

Cipolla

Great variety of breakfast food items, freshly made foods, very clean serving area. Great to see sugar-free syrup for the freshly-made pancakes. I was unaware of the evening reception before I checked in, was found to be a nice break from the norm. Hotel staff were very friendly and accommodating.

Bill

Really liked the room, spacious, clean, comfortable beds and pillows! Loved the way the shampoo, conditioner and soaps and lotions were in the bottles attached to the wall. Nice touch. Breakfast was so wonderful. Plenty of options including plant-based, which is my preference. And two different rooms for breakfast with different options was great! Coffee was hot and delicious. But there was also a selection of teas as well, and that is a nice touch. Staff we encountered were all super friendly. Absolutely loved that the hotel was right next to the mall. We walked to the mall, it was so close.

Jennifer

My rating of the staff is unfair to the staff as a while and should only be taken towards the checking in process. The agent was not friendly and was not what I would expect of a Hilton property. She seemed more occupied by her phone then the clients. The rest of the staff was quick and attentive. Having stayed in many Hilton properties I understand that the check in was not to their standards and the agent should receive some additional training on the process. (Forbes trained hotel agent here)

Kenneth

It is easy to find parking with plenty of spaces in front of the hotel. My wife loves how clean the room is. My kids are super happy with the speed and coverage of the internet. As a family, the location is good and the breakfast was delicious. I hope the management praises the staff well. They are proactive, friendly yet not noisy type.

Marazmizal

Outstanding!!! Staff were very kind and accommodating when I needed to change rooms. It's very quiet, here which is a Blessing! AND, they have it specially decorated for Christmas and Hanukkah! The Staff is International, which is what you want to see in a World-Class Hotel. And they were very kind! Altogether a Lovely experience!!!

Cipolla

Great variety of breakfast food items, freshly made foods, very clean serving area. Great to see sugar-free syrup for the freshly-made pancakes. I was unaware of the evening reception before I checked in, was found to be a nice break from the norm. Hotel staff were very friendly and accommodating.

Bill

Really liked the room, spacious, clean, comfortable beds and pillows! Loved the way the shampoo, conditioner and soaps and lotions were in the bottles attached to the wall. Nice touch. Breakfast was so wonderful. Plenty of options including plant-based, which is my preference. And two different rooms for breakfast with different options was great! Coffee was hot and delicious. But there was also a selection of teas as well, and that is a nice touch. Staff we encountered were all super friendly. Absolutely loved that the hotel was right next to the mall. We walked to the mall, it was so close.

Jennifer

My rating of the staff is unfair to the staff as a while and should only be taken towards the checking in process. The agent was not friendly and was not what I would expect of a Hilton property. She seemed more occupied by her phone then the clients. The rest of the staff was quick and attentive. Having stayed in many Hilton properties I understand that the check in was not to their standards and the agent should receive some additional training on the process. (Forbes trained hotel agent here)

Kenneth

It is easy to find parking with plenty of spaces in front of the hotel. My wife loves how clean the room is. My kids are super happy with the speed and coverage of the internet. As a family, the location is good and the breakfast was delicious. I hope the management praises the staff well. They are proactive, friendly yet not noisy type.

Marazmizal

Outstanding!!! Staff were very kind and accommodating when I needed to change rooms. It's very quiet, here which is a Blessing! AND, they have it specially decorated for Christmas and Hanukkah! The Staff is International, which is what you want to see in a World-Class Hotel. And they were very kind! Altogether a Lovely experience!!!

Cipolla

Great variety of breakfast food items, freshly made foods, very clean serving area. Great to see sugar-free syrup for the freshly-made pancakes. I was unaware of the evening reception before I checked in, was found to be a nice break from the norm. Hotel staff were very friendly and accommodating.

Bill

Location

1651 Western Avenue, Albany, 12203, New York, United States

Reservations:

+1 (888) 385-8465

or
Tru by Hilton Albany Crossgates Mall

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